Help and Support

Your NHSP onsite Client Relations team (CRt) is available Monday to Friday to help solve any issues you may have.

The Client Relations team is there to manage the relationship between your Trust and Doctors Direct. They support the partnership and ensure you receive a high-quality service.

Applying to Join

NHS Professionals cannot accept C.V.'s for internal corporate vacancies.
Please visit the NHS Jobs website ( to view our corporate
vacancies (which can also be seen here).

Yes, many nurses undertake additional work opportunities through NHS Professionals when substantively employed.

NHS Professionals operates an online application process. Please visit the homepage
of this website and use the profession selector and 'JOIN US' button to begin
your online application.

All applications are subject to basic criteria. Following screening, applicants must satisfactorily complete all pre-employment checks and attend training. Any application that does not satisfy all parts of the recruitment process is deemed unsuccessful.

Contact Us

If you are a Bank Member you can contact us on 03332 407 552


As part of your registration with NHS Professionals (NHSP), you might see changes to your tax code as the NHSP Bank may be seen as your second employer. If you are affected by any changes to your tax code, this has been actioned by the discretion of the tax office (HMRC). See more details about tax and how it affects you.

Online Systems Support

The requestor needs to complete a Web setup request form and forward this to their Trust Liaison Coordinator (TLC). Passwords can be reset online.
All retrospective bookings are to be added online by the Trust.

Terms of Working Practice

If you cancel a shift within four hours of the shift start-time and the assigned flexible worker has arrived at work for this shift, you are required to pay a two hour cancellation fee.

Working with NHSP

NHS Professionals works with Agencies selected by their client Trusts. If you want to supply to a Trust please contact the Procurement/Contracts Manager at that Trust.